I went in yesterday for a haircut, booked via Treatwell. The person at the reception was nice and asked me to wait for my appointment in the seating area - which was for a hair wash, cut and blow dry. They then proceeded to wash my hair and put in the conditioning treatment - they did a great job and it was relaxing. My hairdresser Kean was polite and very good with the scissors. I was very happy with my haircut and will definitely visit again.