Carmen was sweet, and gave me a decent blow dry. She did yank my hair quite a bit though, and when I mentioned that she was hurting me she apologised and said I have thick hair so she has to pull hard. Salon wasn't the nicest, not very clean.
Though I am sort of happy with the haircut, I do feel the quality that they are offering are getting worse. Feel like their stylists are no longer have that much attention to detail