The salon was very vibrant and friendly, I was greeted with a nespresso and took the coffee down with me to the waxing room. My beautician was lovely, this is the second time I've gone to see her now, she is a perfectionist so the treatment is very good value for money. The hotwax treatment is always worth the extra few pounds! I will be going back here next month to get the treatment again, and even treat myself to their other facilities.