I always come to Splash for my hot waxing because their Monday/Tuesday waxing deal is great value. However, on this one particular occasion I was not happy with my treatment. The beautician didn't seem to quite know how to use the hot wax and eventually resorted to doing a lot of the waxing with strips, which is not what I wanted or paid for.
I have to say though - I come to Splash a lot and this is the only one unsatisfactory experience I've had (and the wax was still fine, it just took a long time and wasn't the type of wax I paid for!).