It was ok.. It was very rushed and this can be quite a nerve racking and intimate place for a lady to have a wax so it would be nice if the staff made more of an effort to be a bit friendlier.
This place has become my new favourite for my monthly Hollywood wax! The staff is really nice, the venue and procedure is very clean (no shameful double dipping!), and the girls are very efficient. Have already recommended to my friends.
Good central location. However I was unimpressed with the customer service and staff member. First my appointment was rescheduled at late notice, without a phone call. I turned up on time & the staff member was clearly in a rush to get me out as fast as she could, at the expense of the quality of my treatment. She said she had another client waiting and I said that can't be the case, because I had already been rescheduled. It's not the customer's fault if there has been a double bookings with rooms. I was paying the same as anyone else and should have received a much better service than I did.