Hollywood wax was mediocre because the beautician's lack of skill meant she broke hairs instead of clean removal, i.e.: stubbly patches remain; and she wasn't thorough on the back either. A real shame. The manicure looks fine, although she was overly aggressive with the cuticle work, which hurts. I winced a couple of times, to which she apologized profusely but did not really tone down the pressure. Overall, my first disappointing visit with Splash Goodge Street. I suspect the staff member was new and inexperienced?