This was my first time ever getting my eyebrows done and I could not have asked for a better experience!! My brows came out better than I could've expected, but if you know what shape and color you want, definitely be assertive and ask for that. The staff was very nice and the salon has a great atmosphere! The only reason I put cleanliness with 4/5 stars was because the salon bed on which I was had a few spots on the mattress underneath the clean sheet I was on. Otherwise, a great salon and great value for the price!