I had booked the express shellac pedicure and manicure. I was having the pedicure done and another staff member came over to tell the lady that was doing my pedicure that she had a client booked in for a pedicure. So I felt my therapist had to rush through my pedicure.
I don't think they should book in appointments clearly overlapping as its not fair on the customer or the therapist.
Also the music is just TOO LOUD....its not a relaxing environment.