Spa Verta at Crowne Plaza London Reviews
Crowne Plaza London, Battersea, London, SW11 3RP
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543 reviews
Note that the spa is in the basement - so this was a complete fail for one lady in our party who is claustrophobic - she couldn't stay down there.
The spa would benefit from a hot tub or something similar - the pool is quite cold - refreshing after the sauna/steam room but too chilly otherwise.
The staff in the spa were very lovely - but the hotel staff were awful! One man was extremely rude to my friend - we will be complaining directly to the hotel.
Verified review
The facilities and the lunch were fantastic, the venue itself was tucked away but very nice. The massage however was spoiled by the therapists speaking to each other - silently but the massage stopped and you could tell - and for a full body massage nothing was done to my feet. Wasn't very good value for money.
Verified review
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