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Venue rating

4.4

224 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom

Hotel Spa

Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa part of Mercure Hotels

Relax, unwind and pamper yourself with gorgeous treatments that will make you feel like a Champion.

This luxury 4 star hotel offers 163 rooms in total including 7 Junior Suites & 2 Executive Suites in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University.

Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard Restaurant, indoor pool, Sauna, Steam room, Aroma shower, ice fountain and Technogym. Complimentary high speed Internet access and 24hr room service.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 224 reviews

5 stars 124
4 stars 59
3 stars 33
2 stars 4
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (3)
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (106)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Facials (40)
  • Fitness
  • Swimming (101)
  • Hair removal
  • Male Waxing (2)
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Indian Head Massage (1)
  • Therapeutic Massage (64)
  • Nails
  • Manicure (25)
  • Pedicure (23)
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Verified review Visited February 2017
Posted 4 hours ago
I went for a Time to Indulge Spa Day and have awarded it 3 stars.

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Verified review Visited February 2017
Posted 6 days ago
This is my third time coming to Mercure in Sheffield and I have to honestly say, the staff are very helpful and kind. I arrived 10minutes late for my back massage and the therapist was very understanding and willing to wait. I honestly can’t express how amazing the experience felt. The staff have good customer service skills, they go above and beyond for their clients.

I will definitely be going back there soon.

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Verified review Visited February 2017
Posted 1 week ago
Excellent value, lovely staff. Would definitely go back again.

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Verified review Visited February 2017
Posted 1 week ago
The treatment was wonderful. The room was extremely clean and well maintained. The only problem we has was the meal which we ended up having to send back as was cold and undercooked.

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Verified review Visited January 2017
Posted 3 weeks ago
The staff are lovely and the treatments were great! There is a steam room, sauna, aroma room, ice igloo and experience shower so plenty to do and they are all very relaxing. The only thing missing is a jacuzzi. There are no water machines down in the pool area which would be good as a water fountain to put your head under isn't really what I expect in a spa. However apart from that I couldn't fault it and we had a lovely time! There is a lovely relaxation room which is great for chilling out before/after treatments

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Verified review Visited January 2017
Posted 3 weeks ago
Describe your visit to Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa

Utter Heaven!!
The whole experience was superb - from the quality of the thermal suite therapies to the beautifully lit ambience of the pool ( a perfect temperature for me).
The staff were warm and friendly and nothing was any trouble to them. That sense of being welcomed is very special and important - whether you are a wealthy corporate customer or someone like me who get to do this level of pampering as birthday or Christmas treats.

Gemma was my therapist for my facial and aromatherapy massage. Gemma is highly experienced and very gifted at what she does - it was fabulous. It was 24 years since my last aromatherapy massage and it did bring happy tears to my eyes!

It was a wonderful oasis whether you are 18 or 21 or 30 or 60plus and I would recommend to anyone - it's the best present I've had for years!

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Verified review Visited January 2017
Posted 4 weeks ago
Enjoyed my vists bery much staff very friendly and facial experience exceellent. However, was very disappointed that the steam sauna was not in operation also two of rhe showers out of use.

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Verified review Visited January 2017
Posted 1 month ago
Me and my husband visited for our third Sunday night spa and stay deal. Lovely hotel, very friendly staff and fabulous food. We will be back.

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Verified review Visited December 2015
Posted 1 month ago
Lovely day at the spa, enjoy use of all facilities, treatments and lunch

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Verified review Visited December 2016
Posted 1 month ago
Facilities were excellent, treatments was fantastic. The lunch provided was very nice, with good portion sizes. A very relaxing experience and I will be booking to come back in the future.

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Verified review Visited December 2016
Posted 2 months ago
Really lovely staff who were welcoming and great perks with the spa deal!

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Verified review Visited December 2016
Posted 2 months ago
I went for a One Night Time Together Spa Break and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 2 months ago
Our stay was made extremely enjoyable by the friendly staff and welcoming atmosphere within the hotel. Every member of staff was extremely helpful and ensured that we had everything we needed. The room was very comfortable and everything we could have possibly needed was provided for us.

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Verified review Visited November 2016
Posted 2 months ago
Pool too cold treatment time cut short disappointing

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Verified review Visited November 2016
Posted 2 months ago
Describe your visit to Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa.I'm writing this on behalf of my parents as I got this as a gift for my mothers birthday everything was good apart from the bedroom stunk of bleach and the room was to warm regardless of the air conditioning which seems to be the only major thing tainting the overall time there, everything else was fantastic as I have stayed before with my girlfriend beforehand which led to the recommendation to my parents but don't let this single review put you off altogether just don't be afraid of asking for as your well within your right to.

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Verified review Visited November 2016
Posted 3 months ago
I loved this visit. The service was great and the evening meal was fantastic. The room was comfortable and the spa facilities are good too. We both had a back purifying treatment and it was awesome. Definitely going to have that again. My only negatives were that breakfast wasn't very warm and the lack of parking meant we had to walk a fair distance.

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Verified review Visited November 2016
Posted 3 months ago
The spa/beauty area is a little disjointed in the sense that you are up and down stairs. But the treatments (room, therapist), are v professional. There's plenty of space to relax, to sit etc. The location is convenient and the offers are great value for money.

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Verified review Visited November 2016
Posted 3 months ago
Went to the spa on a Saturday was really nice all the staff helpful and lovely.

Really good value for money.

Would highly recommend.

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Verified review Visited October 2016
Posted 3 months ago
A lovely hotel for a night away. Great location, just a long wait for food in a not so busy restaurant. Massage was excellent.

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Verified review Visited October 2016
Posted 4 months ago
Booked this Spa for my cousins 50 Birthday. All I can say is Excellent! and what wonderful staff. Will be paying another visit soon

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