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Venue rating

4.4

169 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom

Hotel Spa

Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa part of Mercure Hotels

Relax, unwind and pamper yourself with gorgeous treatments that will make you feel like a Champion.

This luxury 4 star hotel offers 163 rooms in total including 7 Junior Suites & 2 Executive Suites in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University.

Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard Restaurant, indoor pool, Sauna, Steam room, Aroma shower, ice fountain and Technogym. Complimentary high speed Internet access and 24hr room service.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 169 reviews

5 stars 94
4 stars 44
3 stars 23
2 stars 4
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (3)
  • Steam and Sauna Therapy (70)
  • Counselling & Holistic
  • Aromatherapy (4)
  • Face
  • Beauty Treatments (1)
  • Facials (27)
  • Fitness
  • Swimming (67)
  • Hair removal
  • Male Waxing (1)
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Indian Head Massage (1)
  • Therapeutic Massage (49)
  • Nails
  • Manicure (19)
  • Pedicure (17)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 3 days ago
Really lovely hotel & spa. Delicious lunch, nice staff and decent, clean facilities. Pool area was great but I love me some bubbles so it's a shame there's not a jacuzzi! Spa treatments were bliss. Definitely go again.

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Verified review Visited April 2016
Posted 1 week ago
I went for a Time for Me Spa Day and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 3 weeks ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 3 weeks ago
I went for a Time for Indulgence Spa Day and have awarded it 3 stars.

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Verified review Visited April 2016
Posted 4 weeks ago
It was a lovely day, the treatments were really relaxing and just what I needed. Only downside was the fact the pool is also shared with hotel guests so there were kids running around being very noisy - but it wasn't the end of the world!

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Verified review Visited April 2016
Posted 1 month ago
Wonderful from start to finish the aroma sauna room was out of action or it would have been a full 5 stars all the way!

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Verified review Visited March 2016
Posted 1 month ago
Really lovely day in the spa! It was clean, with friendly staff and a lovely atmosphere. Our treatments and lunch were lovely, and we'd definitely come back.

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Verified review Visited March 2016
Posted 1 month ago
Room not ready on arrival, Room very nice comfortable and spacious , cold though couldn't work out the heating. Evening dinner 3course couldn't fault it, really enjoyed. Breakfast just standard nothing exciting so maybe a little on pricey side. Confused on reseption when asked about upgrades made after original booking, took a while to sort out, tip!! make sure any changes on booking are paid for under the same name, as we didn't get our surprise bottle of bubbly on arrival courtesy of my brother in law, spa area well maintained, lift which accesses spa out of order not great when on 4 floor. Paid for 55min full body massage, back done really well, once turned over only part on front done was legs (definitely not full body). Facial felt good but left with panda eyes, not a good look, Was with good company so overall would recommend had a lovely time.

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Verified review Visited March 2016
Posted 1 month ago
I went for a One Night Feel Good Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 1 month ago
I went for a Two Night Wellness Spa Break and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
I have visited the spa a number of times and unfortunately this time I was disappointed with the cleanliness of the facilities, the changing rooms and showers need redecorating badly. One of the steam rooms was out of action which can't be helped. The staff were very helpful and the girls in the spa great.

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Verified review Visited March 2016
Posted 1 month ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 1 month ago
good day would just say price is a little steep

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Verified review Visited March 2016
Posted 1 month ago
Hi excellent position next to the Peace garden and Millennium Square. Lovely views and ambience. Friendly staff. Excellent food. Value for money offer. Only poor part was showers in spa area. Not clean.

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Verified review Visited February 2016
Posted 2 months ago
Perfect treat

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Verified review Visited February 2016
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
I spent £70.00 on the day package which included spa access, two treatments and a light lunch.
Upon arrival, my friends and I were greeted by the reception staff, she seemed very disorganised and a little flustered. Only 5 out of 7 of my group arrived at the same time, and this confused the reception staff to the point where I had to spend around 10minutes helping her check us in. A few of the girls had rang a few weeks ago to change their treatments, howver none of these amendments had been made on the system- so we had to spend even more time sorting that out.
The facilities are fantastic, the gym, spa and pool are all a pleasure to use. There is however, a big issue with the changing rooms... They are very small and certainly disn't cater for the amount of people who used the spa on a Sunday, I'm sure they suffice on a quite weekday. By the end of the day the changing rooms were filthy- old towels were thrown everywhere, hair was on the floor slog with used cotton wool, it was onvious that the staff didn't have time to often clean them.
Lunch was ok- you had the choice of sandwiches, and drinks, but we did have to wait a long time for our order, so much so that my friend had to eat her lunch very quickly before dashing downstairs for her treatment.
Overall, I wouldn't go here again, I feel like it wasn't good value for money and that the staff couldn't cope with a busy Sunday.
Overall I get the im

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Verified review Visited February 2016
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
The hotel was lovely and easy to find. The facilities were clean and pleasant to use. The restaurant and champagne bar were very classy and the menu was lovely. My only disappointment was the fact that I could have been left without a treatment. When I booked this spa break it was not clear when booking that I had to contact the hotel directly to book my treatment. So when we arrived we were told that there were no treatments available. The hotel staff were lovely and advised they would try to find availability. Eventually the spa manager was able to offer me a back massage which was lovely but my boyfriend was unable to have any treatments which was very disappointing!!

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Verified review Visited February 2016
Posted 2 months ago
Fab day, first time ever at a sap and loved it 👍🏻

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