It is lovely there, very good value, lovely facilities, not too busy during the time we were there. The only one issue was that we couldn't use the swimming pool, which was a shame. I would definitely go again though.
Quality of the refreshments could be improved. Let clients select clear water and flavour themselves. There were no biscuits,even wafers !!! Watermelon/ grapes more appropriate to than hard apples. What about older people?! One sauna was broken and one aroma mist room was scaldingly hot.
The steam rooms, sauna and relaxation area were good and the fact fresh fruit and herbal teas were provided was lovely. However access to the pool was excluded from the voucher price therefore I had to rate the experience lower than I would if the pool was included.
really good service. staff were great, tan was perfect (not too dark as requested). will definitely go back. Keen to try the turkish baths they have there too
Overall a nice experience, Saunas are clean and there is a pleasant relaxing atmosphere. The moonsoon shower was out of order and they ran out of fruit and hot tea in the relaxation room.
Extremely rude staff member, a girl with red hair. They should not put such a rude person at the reception.