GREAT FAKE BAKE TAN WHICH ADAPTS TO YOUR OWN SKIN PIGMENT. WAS VERY EVEN AND HAS LASTED 5 DAYS ALREADY WITHOUT ANY PATCHINESS AT ALL. LOVELY STAFF AND VERY PROFESSIONAL. RECOMMENDED.
The word to describe this experience was 'ok'. The towels were damp and the massage was not brilliant but there wasn't too much to complain about - decidedly average.
The whole experience was a little below par - from trying to get confirmations of bookings from the receptionists (it never came, despite numerous phonecalls) to the spa room itself, which was a squat little room just off the main door and with nowhere to keep your clothes. Everything in the room was damp, including all the towels on the bed. I enjoyed the massage itself, although it was shorter than the allocated time which was annoying.
Despite a glitch in the booking confirmation between SPA London and Treatwell, Shirley managed to get me in for a fantastic massage with Zen. I ran out of time after the hydro bath and have had the facial re-booked for my next visit. Overall a really lovely visit - thanks for looking after me even though you were fully booked!