I’m a regular here so know the experience is always lovely but was disappointed the shower in the thermal experience was out of order and heating not working in the changing area so freezing! Otherwise very relaxing
Treatment by Thermal Spa Experience 6•Steam and Sauna Therapy
The heating was broken in the changing rooms. No prior warning given it was so cold that it would have been unbearable with wet hair to try and shower and get ready. I used the alternative changing rooms for the swimmers but it was just inconvenient to have to walk about in a gown with others around everywhere. The staff all left and locked the spa door so had to leave everything on door step. The leisure centre had shut down it was really strange!
Treatment by Thermal Spa Experience 4•Steam and Sauna Therapy