smaller than it looks on the picture, service not as described. no tea and biscuit. I could not book a treatment and could not enjoy the 20% discount ofered with the voucher.
Although I had to change the time as the one booked through Wahanda wasn't available, everything else about the experience was great - friendly staff, good ambience, satisfactory treatment. Would have liked a slightly darker colour though.
I had Elemis Skin Solutions Oxygen Calm Facial, 70mins £65 course, with Wahanda offer at £40. I was very happy to find this offer. The therapist was very nice and skilled so definitely worth the money. So the other small details are nothing to be remembered...
1. After I made my booking on the Wahanda app, the venue phoned me to change the appointment time 5 min ealier. I arrived a bit early just in case but had to wait 5 min after the rescheduled appointment time anyway. Why phoned?
2. While waiting Receptionist offered me a glass of water with lemon, which was nice, but the glass was cloudy... Needs a good wash!
3. the Wahanda app and the venue website say it is a 70 min course, but it was a 60 min actually...
4. It was 8pm when my treatment was finished and the venue was closing. Some rubbish bags were placed just outside of the salon door and that kinda ruined my heavenly feeling after nice massage.
I'm very satisfied overalll, so will definitely book again! (but not with full price)
Great experience, staff were nice, facilities were great. Was concerned it might be too busy for our liking but it was perfect. Steam room, jacuzzi, foot spa, shower and relaxation room were great. We had a very relaxing time. Ambience I gave 4/5 as people regularly walk through the relaxation room to get to the spa. Great deal from lastminute.com. Would recommend.