My treatment was in one of the rooms away from the spa facilities. There was a great ambience and the therapist was lovely. Although the beginning of the treatment was fabulous, the bit where I was massaged with the bamboo was rather painful. When I mentioned this after the treatment the therapist was disappointed I hadn't said anything. I thought it was part of the treatment but she explained it is hard to judge the pressure when using the bamboo. Despite this I would happily return although I will be picking a more relaxing treatment!