Spa Experience at Swiss Cottage Leisure Centre Reviews

Leisure Centre, Adelaide Road, Swiss Cottage, London, NW3 3NF

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Reviews are written by customers after their visit.

4.6

1413 reviews

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Beauty Salon in Swiss Cottage, London Day Spa in Swiss Cottage, London

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I bought this massage as i've had tension in my neck recently. When i arrived there was only one lady around, who was on the phone for about 10 minutes. She directed me to the toilets mid-way through a phone call, which weren't in the spa area of the leisure centre but in the changing rooms for the gyms. She then had to go off and photocopy a form i had to fill in and didn't have a pen- not the greatest start but i was still understanding at this stage! We started the massage at least 10 minutes late. It was good, and she was responsive to my needs and asked what kind of pressure i liked. Sadly, the massage ended after about 30 minutes, despite me having paid for a 50 minute (or 55 according to Treatwell) massage. I was really disappointed at how long the massage was, and would not go back for this reason as it was not value for money. I am sad to report a bad review as the therapist was very nice and friendly, and was clearly trying her best to relieve me of my knots!

Swedish Massage

RebeccaKS•almost 14 years ago

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Really enjoyed the massage. The therapist was friendly and really worked on my trouble spots. The only slightly down side is that there is a creche next door and you can hear the children. Detracts slightly from the enjoyment.

Swedish Massage

rocksana•almost 14 years ago

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I'm writing on behalf of my wife who I went with for her nails to be done. She was most impressed with the service and end results. Since then her sister has been on multiple occasions as was so impressed.

Manicure

djstoney•almost 14 years ago

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I purchased an offer alleging a 44% discount, on arrival, having discovered the true "normal" prices, I saw that the Thalgo Re-Balancing facial I was offered represented less than a 25% discount overall, so I felt pretty cheated. Also, the treatment time was cut short to only 45 minutes. Gripes aside, the venue is set within a community sports centre, but once inside, the ambience is nice and relaxing and you don't really remember you're not in a proper beauty salon. That said, there was no where to put my coat/clothes in the treatment room - I had to leave them on the floor. The facial itself felt ok (one part is pretty smelly, but you are pre-warned) and the therapist was really nice. However, I was left with a lot of what looked like whiteheads afterwards, which I'm guessing appeared due to my pores being open. Perhaps a sign the facial was doing what it should, but it looked pretty unsightly and I had to go to the looks afterwards to extract these myself. All in all, it wasn't my best experience and I probably wouldn't go back.

Classic Facials

eve-olution•almost 14 years ago

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Massage was as expected - it removed most of my knots. Therapist was helpful and applied the right pressure. Left feeling rejuvenated. Overall good experience.