Spa Experience at Kensington Leisure Centre Reviews
Bomore Road, Kensington, London, W11 4HB
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2312 reviews
Have visited this branch maybe 5 times already, and it's been up & down.
This time:
- Sauna was operating at 65C, instead of standard 77C-88C
- Aroma Steam Room not working
- Hydrotherapy Pool temperature was cold to lukewarm.
After 35 minutes of working through these issues with the receptionist, I decided to leave as I was not receiving the relaxing experience that I had paid for.
After complaining about 3 times, I finally got due compensation by way of a free ticket for me and a +1.
Treatment by Spa 6•Steam and Sauna Therapy
Verified review
Nice place to visit in London for sauna.
Treatment by Spa 5•Steam and Sauna Therapy
Verified review
It was a nice experience during the visit.
Treatment by Spa 4•Steam and Sauna Therapy
Verified review
Great experience as always. Have recommend to many of my peers
Treatment by Spa 4•Steam and Sauna Therapy
Verified review
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