Terrible. Half the facilities were not functioning properly and had to run around in a bathing suit trying to get assistance. After wasting an hour, I gave up as the only thing working properly was the sauna. Have requested compensation with TW and the spa, no one will assist me. Won’t return.
Awful experience from start to end. The therapist did not say a word to me and I ended up with an abysmal manicure and half done pedicure. I received a full refund and then the manager refused to respond to my subsequent emails.