Very nice place and polite and professional staff. The only problem was that I paid for a hot wax and the lady kept using strips instead so it's been less than week and my binki line is already growing back.
Treatments were amazing but dissapointed with lack of facilities in the spa and the hot tub was quite small. Wasnt what I was expecting. The staff on the other hand were very friendly and kind.
I've been coming to Kensington Spa and have been happy with the spa facility and treatments. I came early to use the spa and was not disappointed as there were not too many people. The treatment was fine in a lovely, warm room and only wish it could be longer.