Spa Experience at Kensington Leisure Centre Reviews

Bomore Road, Kensington, London, W11 4HB

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Reviews are written by customers after their visit.

4.3
2273 reviews

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Written by our customers, so you know what to expect at each and every venue.
The massages and facials were great. However, the staff were not prepared when we arrived which was a bit awkward. In the spa, the jacuzzi wasn't working so essentially we spent as much time between the steam room and sauna as we could, but the jacuzzi not being available was disappointing and I didn't feel as if the staff were bothered by the fact that it wasn't working, nor did they warn us beforehand even though they knew it wasn't working. Kind of soured the experience, and the locker room showers are pretty puny - for a girl with a lot of curly hair they took ages and the shower heads are so close to the wall I kept knocking the things on the shelf over with my hair. Took out the relaxation from the previous massage & facial.
Facilities include a hot tub, sauna and steam room
Such a great experience from start to finish can’t really fault anything apart from the main showers being a bit on he cooler side of warm. Treatments were amazing, better then 5 stars hotel ones I’ve been too. Recommend
I can’t remember the name of the girl that did my treatments but she was great! I loved everything about both treatments and was very pleasantly surprised about the rooms as they were massive. Sometimes you can feel a little Boxes in but that wasn’t the case here. Have been to the spa a few times and it’s great value for money! Will be back soon!
I booked it as a gift for a very good friend of mine. She said she loved it and she wants to go back for more.