Spa Experience at Kensington Leisure Centre Reviews

Bomore Road, Kensington, London, W11 4HB

Check availability and book online

Reviews are written by customers after their visit.

4.3
2314 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Had a wonderful time, very relaxing and my skin felt lovely after
Although the treatment and facilities at the spa were enjoyable, unfortunately, our overall experience was marred by an unpleasant encounter with the receptionist upon our arrival. We had booked a package that included spa access and a treatment, but my friend unintentionally and mistakenly booked the wrong treatment. Despite our request for options or solutions, the receptionist was rude, confrontational, and unhelpful. This really ruined our whole experience.
Thank you very much for the treatment I am surely coming back again;) x
Had a lovely mother and daughter spa day, with facials and a destress massage.
The spa booking email was really handy with its tips to bring a pound coin and extra towel. In future emails it might be good to add that for certain treatments disposable underwear will be provided. It's just nice to know what to expect. Overall a good experience, very relaxing treatment and a nice time in the spa area! Only complaint was one man who clearly ignored the 'no phones' rule, he was on his phone the entire time, and also never left the hottub. Just sat on his phone in the tub.