Spa at The Landmark London Reviews
222 Marylebone Road, Marylebone, London, NW1 6JQ
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367 reviews
I feel so lucky today, it's Friday 13th and I couldn't have started my weekend any better than this.
Today I went to the Landmark Spa on a rainy Friday afternoon for a body scrub treatment. As it was chucking down with rain outside and people were rushing to avoid getting soaked, inside the Landmark was just pure tranquillity and all smiles.
I got to the spa early and the lovely receptionists showed me to the waiting room and offered me fruit juice. I liked the selection of magazines and broadsheets. Both businessmen and tourists use the hotel so there were a couple of business related publications, sailing and other pursuits.
I decided to have my appointment at 2pm as it is quieter mid afternoon. I only saw one woman before me and one after me in the changing room and a couple of men had just finished using the gym.
The changing rooms are tastefully decorated and spotless, with fantastic power showers. I forgot to use the steam room, what a shame!
The therapy room was nicely decorated in dark wood which is the theme throughout the spa. The uniforms are also dark brown blending in with the rest of the decor (I got a bit confused though between receptionists and therapists both wearing dark brown uniforms).
My therapist was SARAH HACKNEY, whom I had already met at the VOYA seaweed product launch on Wednesday. She recognised me from the event, and I am ashamed to admit I didn't recognise her as the event was very busy!
Sarah has been working at the Landmark for one year and a half. She is confident, professional and extremely knowledgeable.
Sarah used a seaweed salt scrub called the Bladderwrack Body Buff, which contains organic seaweed and seaweed infused massage oils. Sarah made sure I wasn't allergic to any of the ingredients and avoided applying the product to my fingers which have currently a bit of eczema.
Sarah asked me which areas of the body I wanted more work on and she made sure she focused on such areas. The pressure applied throughout the treatment was perfect, ensuring she avoided what I call the "sandpaper effect" as she used the right amount of pressure without "grating" the skin. The effect was a noticeable and immediate improvement in my blood and lymphatic circulation.
This treatment is 45 minutes long (normal price £65 but I got 20% off because I booked it during the VOYA launch day). This included the exfoliation, shower and application of a body moisturiser. Unfortunately I couldn't treat myself as often as I would like to as this is a bit of a luxury for me, but if I ever become an international Complementary Medicine celebrity I would have this treatment (and so many more) 2 or 3 times a week.
Being a therapist I paid particular attention to the details: I really liked the background music which was soothing without noticing it, the massage bed was just OK as it wasn't very padded but neither is the one I use in my practice. I think the best therapy bed ever is the Oakworks Antigua (only £3,845!), is like sleeping on a cloud.
Back to the Landmark Spa: a little suggestion is to use a shower mitt to really wash away the seaweed scrub, as the combination of oil and salt is very sticky and it takes a while to wash off.
The indulgence continues with fluffy robe, slippers and the relaxation room: located between the swimming pool and the gym (luckily extremely quiet, the gym being empty while I relaxed in the room), the relaxation room is warm and cozy like a Sunday lie-in with the papers. As I flicked through a magazine, I sipped peppermint tea from a Japanese tea set, ate fresh strawberries (nice touch!) and felt like a princess.
The whole experience was like a dream, from booking, to getting the treatment and basking in the glow of feeling looked after, safe and warm while the stormy weather was merciless outside.
I almost forgot: I also won the VOYA prize draw today, which I had entered at the product launch the other day. I left the spa on a high, and I was already elated from the treatment.
If you haven't been to the Landmark yet I urge you to book a treatment, you don't find this level of customer service very often.
I went to the VOYA seaweed range product launch featuring treatment demonstrations at the Landmark Spa. I will go back on Friday to have a seaweed body scrub, watch this space!
Just a note to say that staff are courteous and attentive, especially the spa manager Kristina who was extremely efficient when I booked my treatment. I came out of this product launch elated, goodie bag in hand, as if I had a treatment! Courtesy and good customer service can really make a difference.
I went to The Landmark Spa about a year ago on a deal and had a spa day there. The spa area was empty, the pool, sauna, jacuzzi and steam room were all lovely and clean and the changing rooms were also hygienic.
I had a massage which was in my view, ok, not great, not bad but certainly not worth complaining about. But the spa itself I really liked.
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