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Venue rating

4.4

98 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa at Norton House Hotel and Spa
Spa at Norton House Hotel and Spa
Norton House Hotel and Spa,
Ingliston, Edinburgh, EH28 8LX
United Kingdom

Hotel Spa

Spa at Norton House Hotel and Spa
Norton House Hotel and Spa,
Ingliston, Edinburgh, EH28 8LX
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa at Norton House Hotel and Spa part of Hand Picked Hotels

Hand Picked Hotels Spa transports you to a sanctuary of tranquility and harmony where every effort is focused on your relaxation, wellbeing and appearance via mind, body and soul.

Our spas are designed to create a sense of warmth, security, luxury and blissful relaxation. Guests are cocooned in the spa for their own individual journey, allowing our highly skilled therapists to carry out their roles and optimise the experience.

We showcase the latest ritual techniques and ground breaking treatments alongside those from other internationally acclaimed spa houses including our “Hand picked organic bliss” signature treatment. We aim to have a range of therapies and treatments which combine to help guests optimise their sense of physical health and emotional wellbeing To complement our treatments and therapies, we offer a wide selection of products. Ranging from the very latest in results-driven research to traditional, pure aromatherapy oils and mineral-rich mud’s from the earth, sometimes combined with natural aids including basalt stones and rose quartz crystal.

Products are used individually or combined to produce an array of positive effects that are beneficial to mind, body and soul and are enjoyed by the guest via a range of sensory experiences including absorption through the skin, smell and touch making the experience both enjoyable and advantageous.

Our spa teams are passionate and dedicated to their profession. They aim to optimise effectiveness of the treatments and therapies offered. When guiding our guests towards the right choice of treatment and product, we take into account their overall lifestyle and its requirements and also their individual circumstances on the day and how they wish to feel.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 98 reviews

5 stars 55
4 stars 32
3 stars 8
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Treatments (1)
  • Hydrotherapy (2)
  • Rasul and Mud Treatments (56)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (3)
  • Face
  • Facials (15)
  • Fitness
  • Swimming (4)
  • Massage
  • Aromatherapy Massage (11)
  • Hot Stone Massage (1)
  • Therapeutic Massage (18)
  • Nails
  • Manicure (6)
  • Pedicure (3)
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Verified review Visited March 2017
Posted 3 hours ago
I went for a Rasul Spa Day Experience For Two People and have awarded it 5 stars.

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Verified review Visited February 2017
Posted 4 weeks ago
It was extremely nice and relaxing - would go again!

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Verified review Visited January 2017
Posted 2 months ago
We were greated with a bit of delay. But we were shown around all the facilities available. We were quickly shown all the different products for the rasul mud spa. But if we needed assistance in the middle of the process, there was no one to help, as I had not been given enough product for my hair, which is long and thick, so barely covered 1/4 of my hair and so it came out of the treatment quite dry and frazzled which was a bit disappointing. The service and food at lunch was fantastic.

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Verified review Visited December 2016
Posted 2 months ago
Great thermo pool , sauna out of use and mud was more a body scrub than mud . Face moisturiser made my face sting 😐

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Verified review Visited December 2016
Posted 3 months ago
I went for a Rasul Spa Day Experience For Two People and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 3 months ago
Would recommend the rasul mud treatment. Hostess explains how to use the products - body scrub, face and body mud, hair conditioner and moisturisers. Steam then comes on and you can relax for around 15 mins before washing off the products.
The spa itself is great. Loved the hydro bath and sauna.
I had booked a massage separately and there was some confusion over the time. Eventually this was sorted out by Rachel and I was given a goody bag in way of an apology. The massage was also great! Deep tissue which I would also recommend.

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Verified review Visited November 2016
Posted 4 months ago
Everything about our day was great except for the reception staff. She kept us waiting for 10 minutes on arrival while she was on the phone and didnt even acknowledge we were standing there

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Verified review Visited November 2016
Posted 4 months ago
Lovely surroundings, very relaxing, staff friendly and helpful. The treatments are self applied and skin very soft and silky afterwards. Loved the steam and atmosphere of the room. What could improve the experience is a supply of shampoo and conditioner in the treatment room so that you can shower and wash you hair after the treatments and then apply your moisturisers, also pads for the seating nooks (was a bit uncomfortable on the derrière). That being said these are minor niggles and we will be back. Food was of the lite bite variety and very tasty.

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Verified review Visited October 2016
Posted 5 months ago
I took my friend to the spa for her birthday and it was an amazing day from start to finish - she had a back massage which she said was great, and we both done the rasul treatment in the afternoon. the facilities are great along with the atmosphere and the staff! 5 star experience and can't wait to come back!

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Verified review Visited October 2016
Posted 5 months ago
I went for a Rasul Spa Day Experience For Two and have awarded it 4 stars.

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Verified review Visited October 2016
Posted 5 months ago
The spa experience its self was really good. There was a bit of confusion over times and we were a few minutes late in being taken for our experience that then meant we had no relaxation time before having to go for lunch.
This is where our day went a bit downhill. We were met and shown to our table where our drinks orders were taken. We then waited 20 minutesfor our drinks. People who had arrived after us were being served with theirs and one table even had their food. I had to remind the waitress about our drinks. The food when it arrived was lovely. All would have been better if we had an apology for our wait but that never happened.

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Verified review Visited September 2016
Posted 6 months ago
Had a fantastic time. Brilliant disabled facilities too will definitely be back!

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Verified review Visited September 2016
Posted 6 months ago
The hotel and spa are beautiful, however felt that our day was not as good as it should have been when times etc were rushed, both treatments booked for the afternoon straight after each other which did not leave us time for relaxing, might only go for 1 treatment in the future to stop this happening, facilities are great as are the staff.

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Verified review Visited August 2016
Posted 7 months ago
fabulous day at Norton House, very understated, lovely attention to detail and fab staff. Will definitely be back

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Verified review Visited August 2016
Posted 7 months ago
Great value very relaxing experience

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Verified review Visited May 2016
Posted 9 months ago
Wonderful spa day. Enough to keep you occupied for a full day. Very relaxing environment. Excellent value for money - would highly recommend.

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Verified review Visited April 2016
Posted 11 months ago
I went for a Rasul Spa Day Experience For Two and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 11 months ago
Wonderful ambiance at the spa which helps you feel relaxed.

Staff are very friendly and cater to your personal requirements. We were welcomed by the staff immediately upon arrival and provided with an itinerary of our Spa day purchase - very organised!

We opted for the Rasul Mud treatment - You get value with this treatment! The muds/clays are provided in generous proportions for you to apply as part of the treatment. We were very happy! I particularly like the salt and oil scrub!

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Verified review Visited January 2016
Posted 1 year ago
The mid chamber tiles need replacing I cut my foot on them & the hydro pool wasn't functioning on the day - I have complained directly to them about this.

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Verified review Visited January 2016
Posted 1 year ago
The facilities themselves were lovely, the treatments were average for the cost of the day overall. Worth a visit for the feel of the place and surroundings. Treatments were done on lovely heated beds. Staff didn't seem overly experienced.

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