A very lengthy complaint has been sent to the Hotel which I am yet to receive a reply from.
Disgusting facilities, although therapist who treated us did a good job with treatments, the day was organised improperly, facilities (hot tub mainly) unusable (disgusting) doesn’t have a pool, the ‘relaxation room’ looks like someone’s poorly decorated living room, changing rooms tiny, hair everywhere, robes are tiny, afternoon tea is sub par, didn’t get the treatments we booked for.