The hot tub was set in nice surroundings and was a good temperature. However, didn’t feel like it had been cleaned in a while, nor the water changed very regularly as there was a funky smell. There was no one monitoring the hot tub so could have done with someone giving it a wipe down. The sauna was fine but very pokey.
Mine and my moms spa pamper day there was amazing. We both really enjoyed it and would love to go back again. The afternoon tea was lovely food and tea were delightful. Staff there were really helpful and polite. The spa treatments were the best I've had the girl there which I can't remember her name unfortunately you could tell she really liked her job and was very good it. She was polite and done all the treatments to our liking. Also giving us lots of advice on how to help look after our skin
The reviews on Google,booking.com etc are not fair. Tbh they put me off so I joined to use the facilities as reassurance I guess.
In the middle of the day they have limited staff but as booking have increased I’ve noticed more staff around.The facilities are fabulous especially for the low cost.I can use the hot tub1-2x a week with availability.Reminds me of a Bannatyne spa.
I cant comment on the therapists as I’ve not seen them for treatment yet, however I will do & I’ll review again. 5/5