I just want to say that Rachel F wasn't my therapist, so I clicked on anything to get to the next page.
Animal, who I believe was my therapist, was very good.
The staff were polite and welcoming. The place was immaculately clean. Food was amazing for all 3 occasions (afternoon tea, dinner and breakfast). The therapist who gave us a full body massage was absolutely awesome. Only disappointment was the sauna was out of use. The heating in my room packed up at night but once staff were notified they promptly brought me an electric heater. Overall a lovely experience. I have definitely recommended this place to several people and will be visiting again.
There was no one to greet you on arrival so I had to interrupt another persons treatment to ask for directions and what to do on the day. The changing rooms are tiny. There was no hand wash nor any shower gel/shampoo/conditioner. I found the robes and slippers but no towels. The relaxation room again was tiny, tired furniture and people left their bags in the room. It was a bit like a waiting room at a train station. Not very relaxing. The hot tub was lovely. The facial equally as nice.