The afternoon tea was superb with plenty of variety. The cakes/desserts were exceptional. The staff were very friendly and attentive but not overly so; perfect.
Dee, who gave us our pedicure was a delight, so friendly and caring and gave us some good advice too!
We were really made to feel special at what is currently a difficult time for us as a family - thank you!
Double and triple check your booking deal, if booking through a 3rd party. As the hotel even when called in advance to double check details and reiterated it on arrival, some how still had no idea of the offer towards the main meal and tried to charge our party for what was essentially included in the spa break that was booked. The ladies in the spa treatment rooms were lovely and went above and beyond to accommodate and make it a brilliant experience. The hotel itself needs a face lift.