Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

Check availability and book online

Reviews are written by customers after their visit.

4.6
1414 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The girls at Southcrest Manor Hotel are so lovely and welcoming. The pedicure was so relaxing, I can’t wait to come back.
We were given no information when we arrived or at any time during our stay. We spent a lot of our trip going to reception to ask questions. The lights in our room did not all work. When we had dinner at the restaurant we were surprised and upset that the main meals on the menu were are no longer available. The lady serving us didn’t seem to know anything about customer service. The outside pod where we had our morning tea was filthy from the night before. This was a disappointing stay.
My husband and I booked a massage for separate times, but when we went into the treatment room Rachael asked if we would like our massage treatment at the same time which was great, it saved some time enough to go in the hot tub for half an hour before having our afternoon tea Rachael and Abbie both very talented and professional at there jobs, Made us feel very welcome and relaxed. Highly recommend having treatment here again
Good parking available,helpful staff,very good service all round.
Lovely atmosphere and excellent treatments, Rachel was wonderful