Southcrest Manor Hotel Reviews

Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS

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Reviews are written by customers after their visit.

4.6
1755 reviews

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Written by our customers, so you know what to expect at each and every venue.
massage was good but require firmer preasure. mentioned my knee was giving me trouble did one knee for a brief bit and did not do much to other knee.
Chloe is great!
A very lengthy complaint has been sent to the Hotel which I am yet to receive a reply from. Disgusting facilities, although therapist who treated us did a good job with treatments, the day was organised improperly, facilities (hot tub mainly) unusable (disgusting) doesn’t have a pool, the ‘relaxation room’ looks like someone’s poorly decorated living room, changing rooms tiny, hair everywhere, robes are tiny, afternoon tea is sub par, didn’t get the treatments we booked for.
Overall the experience was okay, if you’re looking for high end relaxation this possibly isn’t for you, the pictures can be very misleading. Treatments and therapists exceptional, the relaxation area is pretty poor, not very well maintained and very very small. The treatments most definitely made this worth while especially as a first time goer.
Had booked with Rachel L but when I got there I was informed she no longer worked there. I could have been informed of this before hand. This is not the first time the person I have booked with has been changed with no prior knowledge.
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