Arrived early and was seen to pretty much straight away. Room is at the back of a very busy hair salon. Treatment was good, but it was shortened. I also didn’t appreciate the telling off about my skin on what I was and wasn’t using, and the bed being moved around. Extraction was also unnecessarily painful. The massage and results were wonderful however. My skin was glowing
I turned up to my appointment, having left work early to get to it, and was told that the beautician didn’t know I was coming (I then showed the nice lady on the desk my booking) and she apologised and said that the beautician had someone in there for a facial so I couldn’t be seen and would have to leave. No follow up apology and I have to call them tomorrow to ask for a refund since I prepaid.