I truly appreciate Sonia for taking the time to go through my feedback and reaching out to clarify any confusion. She ensured that both my hair colour and hydro facial turned out really well, and I’m grateful for the care and attention she dedicated throughout the process.
Overall, everything was fine, but I believe there's room for improvement when it comes to the pricing. I noticed inconsistencies—different staff members quoted different prices, and the prices listed on the website didn't always match what was communicated in the salon. Clear and consistent pricing across all platforms would really help create a smoother and more trustworthy experience