Everybody was very friendly when I arrived, however my masseuse and my appointment time was changed last minute without them calling me to check if it was okay. I always go for a female masseuse as that is what I feel most comfortable with so I didn't feel like I could say no when I turned up to the salon and found out it was now changed to a male masseuse. I went ahead with the appointment as I thought perhaps I should not be closed minded, but it shouldn't have happened this way in my opinion, as I would have been more relaxed with a female masseuse. If they had called me to check before changing, I would have been open to changing my appointment day / time.