The atmosphere is a bit unassuming, but don't be discouraged. Kin's massage was one of the best I've had in a long time! I often find deep tissue massages a bit unsatisfying but Kin used a variety of techniques and worked on all my tense back and shoulder muscles. It was perfect - bordered on painful which is exactly what I was looking for. He also ended the massage with an face and head massage which was incredible. I felt like a new human after.