I am awarding 3.5 stars because the staff / service is 4+, but the price and quality of the varnish is about 3. A file / polish only was £12, but I guess that is Pimlico / Victoria supplement. The nail technician was lovely, professional, friendly and I tipped her well. Unfortunately, the brand, China glaze, has chipped badly and half gone two days later! That has never happened before. Reading reviews of CG elsewhere it seems to be a general issue with this brand. I will go again here as an alternative to my local place when needed, but take my own varnish.