This is the absolute worst place in London. This is also not the first time ive had problems with their customer service and quality of service. I will NEVER set foot in this place again. The place cancelled my appointment without notifying me, although they said they tried to call me but I have no record of any call at all. I was left without a manicure for an event I had the same day, without even giving me time to reschedule at another place. RUN from this place