The actual massage was mostly fine. I expected a full body massage to have included my arms, hands and the fronts of my shoulders which this did not.
She upsold a 'facial massage' as an add on prior to the appointment and we had a misunderstanding over this. Face massage vs, facial with a massaging feel. I have senstitive skin and would never book a facial. This wouldn't have been a problem if she's asked about skin type etc. before she started but she didn't, which I think is bad practice.
The best dermaplane I've ever had - visiting from London and So Glow is BRILLIANT. I'll be coming back! Felt really welcomed and comfortable, super happy with the results. Thank you xxx