I was expecting a hot wax but only found out at the shop that is not the case. the room where they are doing the treatment is like a small closet. The lady was not looking confident enough when waxing and I am pretty sure she doesnt know what she was doing as she was pulling my strips in the hair direction not otherwise, as a waxing supposed to be done. Wax was cold, but she was still blowing on it as its too warm. One of the worst waxing I had, not going back. Better doing myself at home then going back there.
Polite and welcoming staff.
Had my hair coloured and although I'm not totally dissatisfied with the result I'm not also completely pleased. I don't have the colour I chose and will have to colour again.
Maybe when booking hair colouring staff should make some enquiries before hand just to be safe.
I'm not even complaining about the £25 extra I payed to have my hair bleached because I was informed and agreed. I just wished I had knowb that the colour I wished wouldn't be possible in my hair tone so I didn't have to choose some other in a few minutes and under pressure.