I had never been to this hairdresser before, but when I phoned for an appointment, I was given one within the hour. My stylist, Simone, asked what I wanted, listened to the answer and did what I asked, checking that he cut my hair to the exact length I wanted. He was fast, friendly and efficient, and I was very pleased with the result. I would certainly go to snip 'n' shape again, when my hair needs attention.
Cut my hair far shorter than expected. We agreed how much would be cut but she went ahead and cut however much she wanted anyway. She was lovely and the place was lovely but the stylist clearly prefers to do what she wants than to listen to the client.