Snail and Hare Beauty Bar Reviews
12 Poland Street, Soho, London, W1F 8QB
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3275 reviews
I would not recommend the pedicure or the “dry-pedi” (as they call it, confusingly, it is actually the dry hard skin removal treatment). My experience was not relaxing or very enjoyable. Firstly, they only have water to offer as refreshment, no tea or anything else. There are banners and celebration balloons everywhere for the 8th birthday but it seems that is where it ended. They were insistent on me having their marketing material which I wasn’t interested in. I left it in the waiting area (my therapist was running late) but it was given back to me after I moved. All the therapists are lined up factory-style in a single narrow room and you have your treatment in the open – it’s like a large waiting room.
I sat in a chair which I had to move around to suit the therapist and hold my left up her lap (not good in a skirt!) for both the skin removal and the massage and nail filing/painting. It was not comfortable to hold that position for an hour! I could not see that the electric hard skin remover and the manual one had not been used on other people before me, which I found a bit gross. There was no conversation whatsoever, and even when I tried to make conversation (feeling that it would be rude of me to read a magazine while someone is working on my feet) she turned and looked any which way except at me.
The results were not great. My feet were soft for all of a couple of days, the nail varnish was peeling off after 3 days and a week later only a few nails have any varnish left on them. A week and a half later and I need to file down my toenails again because the therapist only did a square end and hardly filed them down at all. When I do my own feet they are soft for weeks, the nails need filing and painting only every few weeks at the very most. Might as well carry on doing it myself.
Verified review
I booked the Dry skin busting foot package with massage. As a new mum, I was keen to have a moment to myself to relax. Well, this was not it... I was placed in a seat (a normal and uncomfortable chair not a reclining or massage chair you'd expect) in RECEPTION. My feet were sloughed with a tool in front of all arriving guests and in view of the big window leading out onto the busy Soho street. Embarrassing and uncomfortable to say the least. The tool they used seemed to work okay but often hurt and the therapist did not take my cues and avoid painful areas. I have two painful toes from the nail clipping. And a couple days later my feet are back to their original state. The feet weren't cleaned or soaked or moisturised as you'd expect with a pedicure. Just sloughed and painted and that's it. There was also no massage as the title of treatment says. I've had far better pedicures, far more relaxing and long lasting at much cheaper prices. Avoid.
Verified review
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It was a lovely treatment - my feet felt so much nicer and softer afterwards. My therapist was great, very friendly, and made sure I was comfortable throughout my visit. Good selection of varnish colours too. Recommended!
Verified review
After I have booked my appointment I was contacted by the salon to moved the appointment to a later time because they were busy. I went for the "Dry Skin Busting Foot Package Incl. Massage" package and it was quite good. The place is easy to find. It is quite busy since the location is in the middle of all the shopping area but the staff are friendly enough. The lady used a machine to scrub the dry skin of my foot. She is very friendly and nice and we chatted away. She then massage my boot which was okay but the cream they used has a nice scent. Another lady did my pedicure which was done very quick and nice. She helped me in choosing the colour and it looks lovely on my feet! They also wrap my feet up in cling film so they are not smudge when I leave the salon.
I would use them again because they open until late. Although I do agree with the last review: the package meant to last for 45 minutes but it ended up to be more than 1.5 hours. I ended up late for my next appointment so I would clear the rest of my schedule on my next visit.
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Ambience is OK. All of the treatment "rooms" are in the basement. The rooms do not have doors, only large cloth curtains. A bit noisy as you can hear people coming in/out/talking. Kind of messy with boxes lying about. Facial was quite good that I fell asleep. She gave me a complimentary hand massage while my mask was on. Would return.
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