Snail and Hare Beauty Bar Reviews
12 Poland Street, Soho, London, W1F 8QB
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3274 reviews
Lovely friendly and attentive staff. The lady asked me at each stage to make sure I was happy with everything.
Treatment by Ellie
Verified review
My lady was very attentive and did a good facial. If you are looking for extraction facial, this is it.
Verified review
Good prices, friendly staff and a really tidy job. My only complaint would be the white tips of the French Polish could have been a little neater.
Treatment by Ellie
Verified review
Been there twice now - both facial and ayuverdic massage were very relaxing and the staff was super friendly. The massage could have been a bit more pressure but once I said that to the masseuse the massage was perfect.
Treatment by Ellie
Verified review
I don't go to the spa for the ambience, as it isn't where you'd go for a luxury treatment. It's an urban pit stop that's always busy which made me want to try again after a previous enjoyable visit. However, I left extremely disappointed with my extraction facial. After starting 15 minutes late, the hours appointment consisted of 40 minutes of prep, 10 minutes of extraction, and 10 minutes just laying there. At no point did the therapist explain what she was doing, what products she was applying, or whether I was ok. In truth, the room was freezing (especially when topless with a fan blowing), no real extraction took place, and the only time she spoke to me was to tell me I should come back. Very uncomfortable experience. I alerted reception of this when leaving and was told a manager would call me, which they have not. There are better places in town to go for a treatment.
Verified review
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