I've been here on a couple of occasions and found the service fine, however on this occasion it felt very rushed - in and out and at the end of it had smudged pedicure,, which I didn't have time to fix (going on holiday that evening). Staff are lovely though!
Really friendly staff, I felt very relaxed as soon as I walked in after a stressful day at work. The waxing was great too, really quick and painless, I will definitely be going back it's the best venue I've found in central london