The beauty therapist was lovely, but didn't ask me to stretch my skin out during the wax (which you'd think was an obvious thing to do) and it was the first time I bled from having an underarm wax! She was polite and didn't take too long though. It's also a bit weird that you're just curtained off and not in a private room, so you can hear the conversations (and waxing) of other people going on around you.
Very reliable service - the quality of pedicure is always tip top! However they don't have the usual pedi chairs for you to sit on - all customers just sit on regular seats and prop their feet up on the beautician's knees, and she hunches over to do your pedicure... I always feel so awkward as this must be so uncomfortable for the staff! I wish they'd fix that aspect of the space. Otherwise, a really solid place to go to for reliable service.
Went for an eyebrow tint but my eyebrows looked exactly the same afterwards, was a bit disappointing.
Excellent pedicure and staff is amazing and friendly!