My beautician had a very calming aura, which immediately helped me relax. The extractions were not as painful as they can sometimes be. She tailored the treatment to my skin, and when I went home my friend said my skin looked much clearer. I was also given some samples to take home. The only downside to this salon is the treatment areas only being separated by curtains. It didn't bother me apart from at one point when the music went off and I could hear everyone else's conversation. But I would still come back.