Smilepod - Soho Reviews
56 Poland Street , Soho, London, W1F 7NN
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761 reviews
I had a great experience here the dental technician was incredibly polite and explained everything she was doing as she went along. She came me great feedback and advice to help keep my teeth in great shape. The location in the middle of Govent Garden is fab and the premisies are spotless and welcoming. I will definitely go back.
I was last at Smilepod in June last year for Botox and it was great, sadly as Dr Heidi predicted it has worn off ( it lasted 4 - 5 months) so I decided to have a top up. I was a little apprehensive as I was seeing a different therapist this time. This was because I wanted my teeth cleaned as well as Botox. Dr Bev who I saw is a dentist as well as qualified to give Botox injections too so only one visit was needed.
What a lovely lady Dr Bev is.She put my me totally at ease. I opted for the diamond polish, she made my teeth look great and now the Botox has taken effect my forehead looks smooth too. Thank you Bev ( I hope the wedding went well) and thank you Smilepod again
I had the diamond polisn and I was particularly impressed with the professionalism and care that the hygenist took with me and my teeth. The whole experience was stress-free and I was pleased with the results. I'd definitely go again.
Went for a hygienist session at smile pod which was good value. The hygenist was very nice, and so was the place itself. A very central location which is handy. I would recommend this deal and place
I have been a smile pod customer and been a few times, it is usually fine and efficient. 3 months ago I got breast implants and my surgeon recommended that I premedicate with antibiotics before having any dental work, including teeth cleaning,This is because plaque and bacteria that are normally found in your gums can be released into your blood stream where they can cause infection. Any foreign body, including a breast implant( or pacemaker), can be a target. So I called to book my appointment and asked about getting the antibiotics I need as I like to be careful.The receptionist didnt know anything about taking antibiotics beforehand when you have breast implants or even pacemaker, which is odd, surely they should be aware of this but told me that she would ask the dentist and call me back. They did call me back and told me it was no problems, that I should come around 12.30 the next day to pick up my prescription and we book my appointment for a few days after. I took time off work to come and get my prescription. When I arrived I was told that they wouldnt give me the prescription as the dentist fell it wasnt necessary. I was angry and frustrated because I came especially to get a prescription that I had made sure I could get, at the time they indicated eventhough it was not practical, only to be told that the ddentist fell i didnt need it. The receptionist was still completely clueless about why I would need antibiotics, asking questions like"what is it that you have?". Obviously I cancelled my appointment, they werent helpful and I called my surgeon and my dentist in France. Both confirmed that eventhough the chances are very slim, it is advisable to premedicate with antibiotics before going to the dentist. If one of the dentists at smilepod feels it is not necessary, fair enough, but surely they should have a clear policy about this and train their receptionists instead of making me come over for nothing ( after booking my appointment and clearing with a dentist on the phone that I would get the prescription) and having to explain myself to a receptionist that acted bemused and not understanding what I was on about.As a woman with breat implants I felt I wasnt treated fairly, they wasted my time and eventhough I was merely trying to follow my surgeon advice ( advice that you can find on the internet on many breast implants website) made me feel really stupid.
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