The pool area was unbearably hot and bright (did mention the heat to a staff member). Regulars arrived wearing sunglasses! Definitely not a relaxing experience as we could only cope with it for a short time. Had a fabulous massage from Olivia.
Lunch was lovely, great food, great service but it was a pain/unusual to have to get dressed in the middle of a spa day to go for lunch.
The treatment at the spa was really good and Olivia made me feel comfortable which is most important.
One thing I will say is there was no towels when we came and they said they would get us some and they didn't. Secondly, there was a baby having a swimming lesson and the spa was pretty busy not very relaxing to be honest and not enough beds to actually relax.