The facial was superb, the food was great.
The facilities were diabolical. Dirty, mouldy, scummy, basic...the pool is in a greenhouse almost and no windows/ doors were allowed to be open.
It was like an oven, very unpleasant.
The showers were full of mould, hair in the sink, paint peeling everywhere, sunbeds full of limescale. It really was rundown.
The "spa experience" wasn't great.
There should be water fountains , tea & coffee making facilities (especially in the relaxation room).