Our mini spa break was well worth the money spent. My expectations weren’t high as the experience is very affordable. Staff were friendly, welcoming and helpful. The facilities were simple but clean. My shoulder and back massage was very enjoyable. The only thing that was disappointing was the afternoon tea. Some of my group waited 30minutes for a drink of coke and we all waited an hour for our food to be served. The customer service was poor and unprofessional.
Mia was very good, i enjoyed the massage and she gave me a few tips. The service was great, they were running slightly late so offereed me coffee whilst i waited.
Mia barely trimmed my toenails, I had to ask her to trim them again. She did snip at cuticles. Then , as my chosen colour was not available I had to choose a second choice. I waited for 20 mins after appt for them to cure but one toe smudged so the spa manager re varnished it.
A mini pedicure only consists of nail / cuticle trim and polish, nothing else, not value for money at £28, they have cut right back on this service, not even a foot wash, so sadly that was my last visit ☹️