My friend and I had a very nice day, out catch up was long over due. Both agreed service was fab,
Both in the spa & restaurant.
I did see quite a lot of black mould around the pool & in the showers.
The jucuzzi wasn’t working , and the steam room & sauna was a bit grubby !
The lockers needs to be updated was given a pad lock for the door .
1 locker between 2 people .
The pool roof seemed to be leaking in places & our dressing gowns got very wet when left on the chairs while we had a swim.
The spa area was relaxing and had a calming atmosphere. Unfortunately during my massage I could hear women laughing and talking loudly outside the room in the waiting area, this did spoil my relaxation but I still enjoyed the experience.
Olivia was friendly, welcoming and was a good masseur, overall it was a good experience.
Olivia and the facial were lovely. The pool area was very tired and the so called hot tub was not hot and didn’t even work properly. I didn’t bother getting in. When led on the loungers you were dripped on from the condensation from the roof. There was only a cold shower to rinse off in before going in the pool or hot tub. The showers in the changing rooms had mould as well as the shower curtains.