Massage was lovely but the therapy room and relaxation lounge were cold. I felt chilly throughout my treatment despite being given a blanket. Not very relaxing. Massage was great however.
It had originally been quite difficult to book (via a 3rd party site) as my type of E voucher was no longer being offered plus there was potentially building work going on. Once there however all was great! Very friendly staff -lovely girls on reception and in restaurant and the therapist Olivia was spot on. Food was really good. Went home feeling very relaxed!
All the staff were very friendly and helpful, myself and my friend had a lovely massage as we were there for an afternoon tea and spa day for her birthday! We were told an hour before we were due to have our afternoon tea that they don't do it anymore , so we're given a choice of pannin or cooked meal not what we had booked in for!!
So unfortunately we won't be going back there in the future!
Treatment by Ann-Marie Jones•Back, Neck & Shoulders Massage