Booked with an offer, really pleased with my haircut and colour. As the hairdresser was on his own and another client came in the time dragged out to 2.5 hours. Head massage was excellent.
I'm quite disappointed as I was seen an hour late after my booked appointment time. Additionally, whilst my highlights were processing, I was told that the stylist had put in a whole head of highlights as opposed to a T-section (what I booked) as apparently this is what I asked him for. I hadn't asked for this, I had just shown him Pinterest images of babylights to demonstrate the style/colour of highlights that I wanted.
I've had to pay twice the price for something he only told me about once he had done it. He didn't use any toner, so at the back of my head I have bright yellow-blonde streaks which I will have to get redone at my own expense.
Haircut was nice though.